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News and Comment July 2024

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1 July (Part 1) - Nothing is done right in Bexley

Kelly WilkinsonThe always helpful Lorraine who handles complaints and FOIs for Bexley Council - even Dimitri sings her praises - was very quick to acknowledge my Subject Access Request, and then went further by coming back to tell me what had happened to my complaint that Kelly Wilkinson knowingly blocked my road and appeared not to care less.

The complaint somehow ended up with Parking Services who used every tool at their disposal to identify an absence of yellow lines in the supplied photographs and decreed that our Kelly had done nothing wrong. Metaphorically speaking they flung my complaint into the waste paper bin.

The Police have towed people for what she did but that was not the main thrust of my complaint, it is that Ms. Wilkinson refused to apologise or offer a word of explanation.

For three consecutive months Madam Wilkinson has appeared here, is it any wonder that SEND parents with really serious complaints are driven to distraction by Bexley Council’s inability to answer questions honestly or at all and are awarded compensation by the LGO?

Everywhere you look Bexley Council is busy wasting our money because of management incompetence.

 

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