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News and Comment December 2023

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13 December (Part 2) - Crap in Belvedere

Marston's website Gift from ISP At a time when Bexley Council has closed down - there are no significant meetings in December, in fact there are none for another six weeks - Bonkers will no doubt keep the pot boiling by straying some way off topic.

Marston’s the owner of the apology for a restaurant in Clydesdale Way, Belvedere did not respond in any way to Monday’s criticism so a return to the subject would appear to be in order.

The company website says they are “obsessed with delivering a great experience” and to my mind poor food, overcharging and treating guests with total disdain doesn’t quite fit that claim.

I attempted to fill in their survey but when I typed in The Morgan as requested the site responded with an error message. I got through it in the end.

The Bonkers’ mailbox received two messages from readers who no longer go there and a third from someone who many of you know but who wouldn’t thank me for providing any identity clues who said…


The Morgan used to be lovely. At the time it was run by a lovely, efficient, wonderful manager who has since moved on and the Morgan has nose dived.


The hamper is a Christmas gift from my Internet Service Provider (†). I doubt there is anyone in Bexley on BT, Sky, Virgin, TalkTalk etc. who has had anything other than a price increase but mine knows how to treat a customer. Marston’s never will.

Marstons website
Marstons website

Over fussy website. It did not like the Definite Article.

† I have been with this small privately owned ISP since the days of dial-up internet and I am their oldest customer in both senses of the word. To survive, they now only accept commercial customers with IT Departments that will not bombard them with brainless support questions. “The web is OK but my wi-fi doesnְ’t work.” Nearly always clueless nonsense.

 

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