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News and Comment May 2022

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28 May (Part 2) - £150 going begging

Have you had your £150 Council Tax rebate yet? If not you are not alone. Bexley Council said this


We identified 51,635 Council Taxpayers who pay their Council Tax by Direct Debit who were eligible for the £150 Council Tax Energy rebate. We have successfully made payment by BACs to around 75% of these cases starting from the 21 April to the 5 May. There were a number of cases where the Council was unable to make a payment at this stage because of a mismatch between the information held on the Council Tax accounts and the bank details.

If you pay your Council Tax by Direct Debit and haven’t received a payment so far, you will still receive a payment, but it will be administered by cheque. We will aim to issue these as soon as we possibly can. We do apologise to anyone who has not yet received their expected payment, but as we are administering public funds it is vitally important that we undertake necessary checks to ensure that all payments are made to the right person.


An affected resident writes…


I was looking at my account the other day to see if I had received the £150 Council Tax rebate from Bexley Council and I know it is going to surprise you but it has failed to come through.

Having lived at the same address for 13 years always paying the tax by Direct Debit, on time, and from the same account I was mystified as to what checks they are carrying out that have failed me. Still, there you go and in some ways I’m just happy that we are going to cost them more to process our refund.

Using numbers and percentages is always a red rag to a bull with me. Why crow about 75% when that means you have failed to process at least 12,900 refunds - or you could look at it that Bexley Council is hanging on to at least £1·9 million that it frankly should have already given out.

Funny that they give no update on what it will cost to issue 12,900 cheques and send them out; and neither have they given themselves any sort of deadline to achieve it. Heavens forbid they should dwell on the negatives!!

The first [recently deleted] announcement said that 73,000 households in the Borough are eligible for the Government provided rebate.

How can they have claimed 73,000 households when in practice they could only identify 51,635 Council taxpayers? Are there that many multiple homeowners! Surely they were not guilty of overegging their support in the first place? Not Bexley Conservatives. Straight as a die those guys!!


Good to see that cynicism is still alive and well in Bexley. My guess is that if Bexley Council knows its resident as Joe Bloggs but his bank has him as Joe Alfred Bloggs the transaction will fail. If you stumble across such a situation when transferring money on-line the bank will seek your agreement to proceed. Probably some automated process employed by Bexley Council withers and dies when faced with that sort of thing.

My correspondent is still waiting for his hundred and fifty quid.  

  

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