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News and Comment July 2022

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16 July - Cabinet Report (Part 2)

Directors of Adult Care, Finance and Cllr. TaylorThe revised Adult Care Charging Policy was approved after the Government Ombudsman criticised the previous scheme and Bexley Council accepted that it was “unfair”.

After “extensive consultation” (twelve weeks) the Council has come up with “a more sophisticated and fair system”.

Councillor Nicola Taylor (Labour, Erith) reminded the Cabinet that it had not been a Listening Council when it ignored complaints about the original policy and it was only when one resident went to the Ombudsman who upheld the complaint did anyone take any notice.

The Director accepted that the criticism was largely justified. They knew the policy was unfair but there was no appeal process. The reference to the LGO was therefore inevitable.

 

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