4 February (Part 1) - BT. Utterly useless
The BT investigator failed to turn up yesterday. Apart from Sunday and last
Tuesday afternoon, I have been kept in either waiting for phone calls, waiting
for BT’s so called engineer - they are not engineers, they are technicians at
best - or performing system tests as directed by them.
Everyone I’ve mentioned this to, with one exception, assumes without any
suggestion from me, that Bexley council is in some way behind the breakdown. Presumably
that is a good indication of the esteem in which they are held, but I still
doubt it. But then I would have doubted that any council leader would go to the
police with a cock and bull story in the hope of getting me arrested, but Teresa
O’Neill and her cohorts did exactly that, so maybe I am just naive.
I’ve been told I should go and get myself a mobile telephone dongle to crack the
impasse but I cannot get to the shops because BT have said they will try to
visit today after reneging on the promise to come yesterday. I suspect another wasted day
lies ahead and speaking as someone who worked
for BT from age 19 to retirement, I shall never again rise to their defence when
I hear someone slagging them off. They deserve nothing less.
If I can get this on line via a friend’s connection it gives no
opportunity to come back and fix errors which adds to the frustration.