the longest discussion at the Transport Users’ Sub-Committee meeting was the
imminent Bexleyheath line closure more mundane rail affairs were not overlooked
thanks to Councillor Borella’s persistence. He was not happy about the level of
service provided to Albany Park and Falconwood stations.
He said that it only needs one train to be cancelled and there can be an hour’s wait for the next one. The reason was the [idiotic] station skip policy. He was “very well aware” that the timetables are padded because he has a collection of timetables going back 30 years which prove it and “in my view these are high density Metro service like the Underground and I do not see the value to residents of this [station skip] policy. I think it should be ceased.”
If I may speak as a twice weekly user of Abbey Wood, trains there arrive three minutes early having skipped Belvedere and if they skip Plumstead too, always in my experience with no announcement, they arrive at Woolwich a couple of minutes early. Good for my DLR connection but a very poor service for many travellers and it benefits no one apart from Southeastern.
The Southeastern representative said that station skipping improves punctuality and surveys had shown that people would prefer to have no service at all than a train that runs a few minutes late. He put it the other way around to make the choice appear to be more logical but I would suggest his survey must be asking a very leading question designed to get the ‘correct’ answer.
Councillor Borella (Labour, Slade Green and North End) repeated his complaint that of our three cross-borough railway lines, Bexleyheath is the only one to have no turn around facility anywhere along its length. He went on to say that Slade Green is “an absolutely appalling station” and Southeastern should go and take a close look at the 1970s concrete construction. The Network Rail representative said she would do that.
Finally Stefano put in a plea for a better service for the disabled who require ramps. They get on trains and communication is so poor that there is no help to get off.
Metropolitan Police officers from The Safer Transport Team attended the
Transport Users’ Sub-Committee meeting this week,
basically they do for buses what the British Transport Police do for the
railways. They said that Bexley is at the lower end of the scale for transport
related crime and over the past three months it has reduced further. Since 1st January there
had been only three reported crimes on buses, most bus crimes are pushing,
shoving and verbal abuse.
The mains problem In Bexley is “kids congregating in the Broadway. They do not always realise that their behaviour can be intimidating”. Low level bus crime by children will usually result in a letter to the parents and repeat incidents a home visit. In the worst cases TfL is asked to withdraw the free travel passes. In Bexley there have been 28 withdrawal requests in the past three months alone.
There have been attempts to interest school teachers in the ‘Broadway child terrorism’ problem and with some degree of success but their unions are pulling in the other direction. It is “Bexley’s biggest transport issue”.
A handful of vans and a couple of cars
on the site of Ye Olde Leather Bottle has expanded somewhat over the past six weeks.
Has Kulvinder Singh moved into the used car business?
Recognisable number plates: RJ04 WTU, YP08 VOA, WR55 BYM, AF08 ERE, L115 MSO, LM52 TTY, EN54 WLD, GL53 RKO, FV05 TCO, MT52 VBJ, NV08 UXN, W711 RFM, GU03 FNZ, LY10 AXJ, WX51 PZV, LB05 EXL.
were two references to electric vehicle charging points at last night’s
Transport Users’ Sub-Committee meeting. Councillor Stefano Borella
(Labour, Slade Green and North End) without whom very few useful questions would
be asked, brought up the subject of electric vehicle
charging points supposedly being introduced by the Mayor of London. The TfL
representative said he was pushing for more rapid charging points (50
kilowatt and over DC units) across London because the priority was serving taxis and commercial
vehicles which cannot afford to be out of use while charging for long periods. A
50kw charger will give a decent range extension in half an hour or less.
Some money had also been made available to Councils for car charging and Bexley was in the process of getting 13 units but the TfL man did not know if any more would be forthcoming.
Councillor June Slaughter (Conservative, Sidcup) asked the Chairman if the [7 kilowatt AC] unit which had been hiding under a black sack in Hadlow Road for the past two months was ever going to be commissioned.
Cabinet Member Peter Craske provided the answer.
“There have been some issues with it; the installation of electricity to the actual bays. Some work started on some of them before Christmas and it is carrying on now so we will probably have to wait until they get around to it. Traffic Orders will have to be issued to get the work done.”
So Bexley Council gets some money from the Mayor to install 13 double headed 7 kilowatt charging points each of which will by definition require two 32 amp power supplies and the penny doesn’t quite drop that they will need a beefy electricity cable to connect them. Only now are they getting the Traffic Orders that will allow the roads to be dug up. How could they be so silly? It took an electrician three hours to install a unit technically more advanced that that seen here in my garage.
Having such a device at home means I have no real need of street charging points in shopping centres. EV discussion forums I follow suggest that the handful of units found at Tesco etc. are fairly useless. You cannot be sure the bay will not already be occupied by another electric vehicle and worse, something between 50 and 100% of bays will be ICE’d. That is occupied by Internal Combustion Engined vehicles. The latter need to be severely fined.
The 13 locations chosen last year were Bellegrove Road, Welling; Blackfen Parade, Blackfen; Danson Lane, Welling; Erith Road, Barnehurst; Methuen Road, Bexleyheath; Nuxley Road, Belvedere; Picardy Street, Belvedere; Sandford Road, Bexleyheath; Sherwood Park Avenue, Blackfen; St. John’s Road, Sidcup; The Oval, Blackfen; Walnut Tree Road, Erith and Waterside, Crayford. (Hadlow Road mentioned by Councillor Slaughter is not included on the original locations list.)
Photo from Councillor Richard Diment’s Twitter feed. I went to Nuxley Road to photograph my own local charging point but failed to find it. Maybe it’s one of those awaiting a traffic order.
I was reluctant to impose
the Bulb tribulations
on readers yesterday, it’s not something that I would want to do often and in
the past such treatment has been meted out only to Sainsbury’s, Openreach,
Newham Hospital and Scottish Power.
However the blog provoked a number of responses from Bulb customers who were similarly dissatisfied and one from someone who felt relieved that his application to join fell down a black hole. He has been waiting seven weeks for a promised email. It would also appear that an email response which says only that Bulb is too busy to answer emails is not unique to my friend.
However the blog also had the desired effect. In less time than it took for the first response to the aborted Webchat, Bulb sent me a message. As it was not really my complaint I gave them my friend’s contact details so that they could deal with their customer directly, however Bulb did kindly keep me in the loop. Unfortunately I didn’t think much of their supposed remedy.
To ‘fix’ the absence of an Economy 7 meter they changed my friend’s meter reading log-in so that it led to a web page which no longer asked for an Economy 7 reading and they confirmed the cheap overnight tariff was no more. The dual rate tariff had been withdrawn and the standard one imposed without consultation or permission. I queried it and gained the impression that it was something Bulb had not thought about.
At present there is no resolution but having looked at the two tariffs I do wonder why my friend is on Economy 7. I have therefore asked him to take meter readings as he goes to bed and before breakfast so that we can get some idea of when he is using power and defer a decision on reverting to the dual rate tariff. (On second thoughts, find some old bills!)
I have two addresses on my single Bulb account, mine and the one in East Ham, the latter being Economy 7. I had better do some calculations on that too.
for going right off topic but it’s to fulfill a promise and maybe it will give
would-be Bulb Energy customers an idea of what they might be letting themselves in for.
A year ago I recommended the energy company Bulb as a cheap source of green energy and a number of Bonkers’ readers took advantage of the £100 transfer bonus. As far as I know all of those new customers are happy with their choice but the mark of a good company is one that is able to sort out problems quickly and efficiently when they arise. On that score Bulb fails miserably.
Around 18 months ago I made a similar recommendation to a friend who is not as relaxed about computers as most of us. He is 83 years old, perfectly capable of submitting on-line meter readings but perhaps a little out of his depth when it comes to email. if there is anything slightly out of the ordinary I deal with it for him. In fact I have an email account set up on this computer which impersonates him when the need arises.
All went well with his Bulb account until late summer last year when he told me that Bulb wanted to fit a Smart meter. I had had the same offer myself and declined it but when I looked into the situation more carefully I realised that all Bulb wanted to do for my friend was to swap out his bog standard consumption meters because they had reached the end of their reliable life. So he gave permission for Bulb to install new ones in the cupboard under his stairs. Two meters because he has Economy 7 or whatever Bulb call their cheap overnight tariff.
It was probably around the end of October when someone came and did the job - or so we thought. A week later Bulb asked for the regular monthly meter reading and it was then that we discovered there was no Economy 7 meter. It simply wasn’t there any more.
My friend phoned Bulb on I think three occasions and no one could understand what his problem was. Too outlandish to be true perhaps? Along the way he discovered why in a recent Which? survey Bulb scored the longest telephone wait time. 40 minutes.
An email produced a response to the effect that Bulb was too busy to answer emails. I think there may have been two more emails, certainly at least one but no replies.
I tried Webchat but that was hopeless. I asked a question and it was about 20 minutes before any response came back. That of course asked a security question and that too took 20 minutes to extract a response. I discovered that Bulb had run out of Economy 7 meters but I gave up pursuing things further. Webchat with a minimum delay of 19 minutes for each response was not going to get anywhere in a reasonable time.
My friend, the Bulb customer, was by now becoming very agitated about Bulb’s refusal to talk to him. Not everyone can cope with the stress and he believed, maybe wrongly, that he was being overcharged for his electricity.
In desperation I took to Twitter (†) to see if public exposure might provoke some action. It did. On 11th December Bulb blamed Siemens for going around allegedly changing meters but in practice simply disconnecting them. The following day they promised to sort it out. “Yep, we’re working on getting this sorted out!”
And absolutely nothing happened. No phone call, no email, no Twitter Direct Message.
I let it go a month and asked again; specifically is the overnight electricity being metered at the day rate or is it not being metered at all? I also noticed something my friend hadn’t; that monthly billing had ceased, the last one was dated October 2019.
My friend wants to change supplier but I advised that a transfer was likely to fail for an address that has no meter.
There has been no response to the further complaint which included a promise to send the case to OFGEM by next Friday and go public with Bulb’s incompetence here today.
Things go wrong in all walks of life and maybe Siemens have in effect been defrauding Bulb by undertaking a meter exchange programme when they haven’t the materials to fulfill their obligations; but nothing excuses Bulb’s customer relations incompetence. Near impossible to phone and impossible to extract any sense from them that way. A refusal to answer emails, a Webchat service that is not fit for purpose and Tweeting useless assurances or remaining mute.
Maybe this public exposure will provoke a response when everything else has failed.
There has been no significant problem with my own Bulb account but if something does go wrong I think it might be best to cut one’s losses and simply move elsewhere as quickly as possible.
† Not my regular account.
Five years ago Bexley
Councillor Gareth Bacon found himself
headlined in the London Evening Standard as the highest paid Councillor in
London. In Bexley he was Deputy Council Leader and Cabinet Member for Finance,
Chairman of London’s Fire Planning Committee and a Greater London Authority Member in his own right.
He was raking in £108,000 of public money every year. One by one he gave up some
of the jobs until only the GLA Membership and Bexley Councillor for Longlands remained.
No sooner was he elected MP for Orpington a month ago than the Bonkers’ post bag reminded me of Gareth Bacon’s financial good fortune and it has happened again today so maybe it is appropriate to set the record straight.
The GLA Membership will be retained until the scheduled elections next May. Until then his salary will be reduced.
In Bexley Gareth will resign from being a ward Councillor on a date timed to provoke a May election. To do so earlier would likely cause a by-election in the immediate future and that would cost Bexley Council - and taxpayers - a lot of money.
If it can be run on the same day as the GLA election the additional costs will be negligible. It makes a lot of sense and the decision does not deserve the criticism I heard again today.
I think Gareth Bacon did a pretty good job for Bexley especially after the Conservative victory in 2006. I love the little video in which he shows up Mayor Sadiq Khan for the lying numbskull that he is. I never tire of looking at that one.
In two weeks time
completion of the Gayton Road rebuild (alongside Abbey Wood station) will be a whole year late. Considering it isn’t
even 100 yards long that is quite an achievement.
However there are signs of the job coming to an end; the plastic barriers separating the road from the footpath largely disappeared just before Christmas and a week into the New Year a couple of nice wooden benches appeared.
This being Abbey Wood the drinking fraternity soon found them attracted by the bottle rack design.
On the other side of the railway an identical bench appeared with a new lamp post by its side. This being a Bexley Council project it was placed in the silliest position they could find.
Who in their right mind obscures one sign with another?
I’ve taken a trip to Groombridge Close in Welling every few months since
October 2017. It’s the house that L&Q wrecked. I simply cannot understand how
any property owner can happily stand by and see a house systematically made near
uninhabitable by a succession of unskilled demolition workers. I found
photographs taken two years ago shocking but the complaints eventually encouraged L&Q to put
a partial ban on reporting problems.
Underlying it all is a damp. It doesn’t matter what time of the year you drop in, you can feel the dampness. I was invited to take another look a couple of weeks before Christmas but it’s a case of one bodged job looks much like any other. I took a few photographs of peeling paint and anything else that I thought might be worse than when I was last there. What I would really have liked was to witness the water puddling on the window ledge and the snails in the bathroom but the evidence exists only as video on an i-Phone. I had not gone equipped to take a copy and the landline internet connection to the house had been lost a couple of months earlier. The state of the wiring may be a factor. (Photos 11 and 12.)
The planned pre-Christmas return visit to get hold of the video fell victim to the flu so I didn’t get back there until yesterday.
The house was cold as well as damp and the lady occupier took ages to come to the door. She was clearly unwell, breathing very badly, hands shaking and on her own admission not recently able to wash because of some problem with the boiler which presumably accounted for her using the oven grill as a source of heat.
I felt I should be calling for medical help but unsure what that might lead to. In the event we stuck to trying to extract the video from the i-Phone and transfer it to my laptop. On Android it’s easy but Apple would only let me look at the still images. In the end I resorted to pointing my own phone in video mode at the Apple. Technically dreadful but it may give some idea of the standard of workmanship which L&Q deem to be acceptable.
The house is a sponge sitting on top of a puddle largely of L&Q’s making and the lady did look sufficiently unwell for her forecast of her own premature demise to be a possible consequence of L&Q’s neglect.
Window handles don’t match. Pipe brackets broken. Phone cables broken.
Not fully reporting on an important Council meeting has a habit of coming back to
bite you and so it is with last July’s Cabinet meeting. The debate on
Connected Communities and
state of Welling was reported but the budget report was given a miss, judged to be pretty much business as usual.
Tom Bull the Local Democracy Reporter found something to say about it before the Cabinet discussed the issues. In particular he said “Finance officers are predicting a cumulative budget gap of more than £38m by 2023/24”.
A reader asks where that “more than £38 million by 2023/24” comes from. The figures in the Agenda (see below) only go up to 2022/23 and a later document reports £31·884 million for the following year. There was no alternative but to listen to my recording of the Cabinet meeting held on 9th July 2019. 50 odd minutes into it the Finance Director says “going into 2023/24 we have an anticipated budget gap over that period of thirty eight million, so that’s increasing by seven million from the thirty one million that we had previously”.
The reader’s question is that while the Finance Officer has admitted to a £38 million black hole by 2023/24 the cumulative figure by then is more like £116 million than the £38 miliion reported in the newspaper. He says that he has asked his Councillors for an explanation but there has been no reply.
This is a question that used to intrigue me too. The first example was when Councillor Craske destroyed Bexleyheath’s William Morris water fountain and said it would save taxpayers £20,000 a year. And maybe it did but fountain closure didn’t appear in the accounts for later years. If the accounts worked that way Bexley Council would still be claiming to be saving due to its decision to sell off the municipal tramways or whatever in nineteen dot.
My guess is that most of the savings and cuts introduced this year will have an ongoing effect on the numbers for future years. To invent a silly example, if the Council decides that the Mayor should travel by bus in future it might save £40,000 on the car lease and the chauffeur’s salary and the size of the black hole would reduce by a cumulative £200,000 over the next five years.
If Bexley Council has saved £100 million over the past eight or nine years (see Bexley Times report) it will likely be a dozen or so million which was reflected into each year. If they went back far enough and added all the savings together they could claim to be saving more than their total annual expenditure. I suspect Bexley Council plays whichever financial game makes them look best but I am relieved to discover that two Councillors don’t seem to have a straight answer to the question either.
Come on Bexley Council, the General Election was four weeks ago. Give the poor woman a well deserved rest!
Screenshot taken at 13:02 today.
Bexleyheath with a town centre tower block due to a combination of poor
decision making and bad luck Bexley Council is embarking on another unpopular
venture. High density housing on Sidcup’s Old Farm Park.
I suspect that grinning like Cheshire Cats while plunging the first spade into a much loved park will be an image soon to be regretted.
Bexley Council set up a subsidiary company to do the dirty work of building on parks; BexleyCo was formed nearly three years ago and has so far failed with every single one of its endeavours and gone through a number of bosses already. Currently Graham Ward is at the helm, he was a Deputy Director in Bexley even before BiB came into existence and maybe not popular with some of his staff.
BexleyCo one is tempted to say has no skills in anything so building a housing estate on a park is well beyond its capabilities, for that it has brought in that well known national housebuilder, United Living. No, me neither but I should have.
United Living built that gold coloured monstrosity only half a mile from Old Farm Park. The Fold.
“Enhancing existing parkland.” WTF!!
Bellway Homes which is building 518 flats in Bexleyheath (known as The Eastside Quarter) issued a Press Release this week which was dutifully regurgitated by what remains of our local press yesterday. I read it and laughed out loud.
“London is easily accessible with Bexleyheath train station a short drive away, which takes you into the city in less than 40 minutes.”
How funny is that?
The anti-car Mayor of London wanted to see zero car parking spaces on Eastside but Bexley Council managed to get the number up to 208 but only by rushing through the planning permission before Khan’s new dictat came into play. Some might argue that the scheme should not have been approved at all but Khan would likely have over-ruled such a decision. In the event the scheme was approved only after Councillor Val Clark craftily managed to cast two votes in favour.
As for “less than 40 minutes” I’m not sure where 208 new commuters would park at Bexleyheath station which is the best part of a mile away and where are these fast trains anyway? A quick consultation with National Rail Enquiries shows one train to Cannon Street that takes 37 minutes followed by two which take 42 minutes - on repeat throughout most the day.
The Eastside site has a long history not all of which reflects well on Bexley Council.
Ten years ago the Council Offices were where these new flats are being built and they were well past their sell-by date. Two hundred yards down the road Tesco had plans to build a supermarket which was not favoured by local residents. After turning their back on the cheapest option which was to spend close to £30 million on rebuilding the Civic Offices on Broadway, Bexley Council arranged a profitable swap, They sold their Broadway site for £25 million.
At a projected £36 million (ultimately £42 million) refurbishing the old Woolwich building was not a totally unreasonable decision. It placed the new Tesco store in a much more convenient position and still kept the Civic Offices close to the town centre.
In the event the Tesco plans for a huge superstore with 550 free town centre parking places came to naught when Tesco ran into financial difficulties and sold it on to Sports Direct for - reports are - rather more than the £25 million they paid for it.
They had plans for shops and a gymnasium and those plans also hit the buffers. Along came Bellway Homes intent on making a profit from the misfortune and mistakes of the previous owners, none more so than Bexley Council.
Bexley’s mistake was not writing an overage clause into the original sale agreement. Former Labour Councillor Munir Malik was always going on about it but he had somehow incurred the wrath of Bexley Conservatives long before I began to take an interest in their juvenile infighting. If only Bexley’s Finance Officers had had the foresight to take a cut from any subsequent selling of their site taxpayers would have seen some benefit. Labour Councillors Stefano Borella and Seán Newman continued to criticise that decision long after Councillor Malik left the Council in May 2014.
More than six years went by before a Cabinet Member for Finance came up with an official excuse for failing to profit from Tesco’s land sale. Councillor Don Massey claimed that Tesco sold to Sports Direct as a loss and and Sports Direct also lost out on the Bellway sale. Even if that is true - and I am not sure I would trust Massey to tell me the date - does it excuse the original decision? Informants claiming to be in the know are sure his story was less than truthful.
Hindsight has shown that Bexley Council made several wrong decisions over their Civic Offices. They could have had a purpose built town hall in Broadway for around ten million pounds less than the far from ideal bodge which is 2 Watling Street and the centre of Bexleyheath would not be dominated by a 12 storey tower block. They could have benefited from rising property prices.
The Eastside prices currently vary between £267,000 and £401,000 and if the average is close to £300k. it tots up to about £160 million. Who in Bexley Council will be profiting from that? Not resident taxpayers that’s for sure, but most of the people who took the decision to forego an overage clause are still at Bexley Council are profiting from their failures by being promoted - either within Bexley Council or by heading up BexleyCo.
The bloody flu has gone, went almost like flicking off a light switch nearly five weeks after it arrived. A bit of a cough
left over but from now on a lack of blogs can be blamed on no news or very possibly laziness.
Hiding under a blanket does not of course prevent half an eye being kept on Twitter and several Tweets have caught my eye already this year. I was intrigued by the underlying contrast between these two which appeared a few days apart, the first (a Retweet) from the President of Erith and Thamesmead Conservative Association and the second from the MP for that constituency. One I rather liked and one I most definitely didn’t.
Priti Patel is both Home Secretary and MP for Witham in Essex, a place I know of only because my Great Grandfather was born there in 1860 and was promptly deposited in the local workhouse. Priti is a lady of Asian origin who is proud to be British. Good for her.
Abena Oppong-Asare on the other hand appears to be rather more occupied with continuing on the course that keeps the Labour Party aloof from traditional British values. How will they ever attract talent with a policy that further restricts their shallow talent pool?
I wish Priti the best of luck, I think her heart is most probably in the right place but I would put money on her failing to achieve her ambitions while Boris Johnson is Prime Minister. They both might learn something about the path the country is taking if they travelled on the Underground regularly, in east London in particular. Far too many people there show a total lack of consideration for civilised society. Pray that Priti does not allow Newham to become the norm.
Every morning I think the flu is going away and by mid-afternoon it is back
sapping all energy. Maybe there is not much to report in Bexley anyway but if
there is I’ve not the energy to look into it.
There was another of those anonymous email messages earlier today, one that asks a question but does not permit a reply. I don’t know the answer to the enquiry. I know that in Newham there are only two refuse bins, one for things that can be recycled and another for things that can’t. Separating things is entirely possible, Bexley Council is taking the technique a step further right now.
But mixing food waste with paper? Not heard of that one before.
I have been reading your blogs for years and was wondering if any of your other readers have witnessed the council’s bin men throw all residential paper waste into the same bins as the smelly, mouldy, greasy food waste? Surely this will contaminate the paper, rendering it unrecyclable?
I’ve seen this on a number of occasions and can’t seem to get an answer from either the bin men at the time, or from the council via email. I’d be interested to know if there is a legitimate reason, or if they are just plain lazy?
The writer reveals he lives in Brampton Road.
Begging in and around Abbey Wood is a frequent occurrence so much so that I very rarely carry cash. I feel a lot better saying
“sorry I have no money with me” when it is actually true.
The local Facebook Group which I look at most days but no longer Follow has been relating how a lady has been plaguing Abbey Wood with the same old story about having no money to pay for electricity for the past month or so. Today she reached Coptefield Drive.
Same old story, she lived at number 12 but she couldn’t feed her children because the meter had run out and her husband wouldn’t be home until three.
No. 12 is almost directly opposite me and I had never seen her before. The description exactly matches Facebook reports from earlier today. Maybe this image will help people avoiding falling for her story in future.
There is no audio with this video clip.
I intercepted her via my side door. See trousers at end of clip.
There is an exceptional number of anonymous messages to wade through and in
some cases research but can I first make a plea? If you ask a direct question
like whether or not your new bin should have arrived by now maybe total
anonymity is not a good idea. No Reply email address makes things difficult but
no Post Code puts an additional obstacle in the way.
For the record Blackfen Road addresses will not all be given bins and those that are due a delivery will have to wait until mid-February - according to Bexley Council’s web page.