My green bin wasnt emptied last Friday, an occurrence too frequent to be
worth mentioning here each time. The problem is that I dont produce much
rubbish and a couple of supermarket carrier bags are not easy to reach at the bottom
of the bin, so its easier to walk on by rather than reach in or hitch the bin
to the van and get the hydraulic lift to do the job. Its not a huge problem but
we pay nearly the highest taxes in London for a sub-standard service and I thought it
might be worth seeking advice from the council.
My bin wasnt emptied again last week and I am asking your advice on the best way of persuading your men to empty it. The problem arises when there is not much rubbish in the bin which lies at the bottom out of easy arms reach. What do you suggest to overcome this persistent problem? Obviously such a small amount of mainly cellophane wrappers can be kept another fortnight but it doesnt seem right to me that I pay for a collection I dont get. Have you any suggestions? The bin doesnt need an emergency collection but it ought to go on your record of misses.
Next day I had a reply from Serge Poumo, Waste and Recycling Advisor. Thank you for contacting our department. Your property is on Enhanced Recycling Services and your green bin should be emptied on a fortnightly basis. As you are not really producing a lot of waste, we do not see a reason for why your collection frequency should be changed.
Whats that all about? I didnt ask for more frequent collection and if I want a reduced service Id put my bin out every six weeks instead of two. What I would have liked to know was whether there was anything I could do to help the bin men overcome their fear of doing their job properly. It would make it easier for them if I left my supermarket bag on the pavement but we know what they they would do then! I corresponded with Mr. Poumo over a long period a couple of years ago when someone in my road who didnt speak English and came from a country that probably didnt understand the concept of refuse collection always threw theirs out of the door on to the street. Mr. Puomo achieved nothing over many months and eventually neighbours got together and took the huge heap of rubbish to the dump themselves. How is it that councils attract so many useless employees?